Exact(2)
It's a circuit switched call, so it works on feature phones.
According to Jay Wood, president of Silknet, Cisco will integrate its software with its switched call center platform that it recently acquired from Geotel, and its Internet-based call center software from Webline, also a recent acquisition.
Similar(58)
Figure 3 Conventional hard link switching call flow.
To support a soft link switching call, the system needs to use multiple channels simultaneously.
Figure 8 Numerical results of the link switching call dropping probability under various new call arrival rates.
The new call arrival rate affects the link switching call dropping probability, so the outage probability is affected as well.
To calculate the link switching call dropping probability, we use an M/M/K/K queuing model.
Through queuing analysis, our proposed scheme exhibits lower link switching call dropping probability and new call blocking probability compared to a conventional soft link switching scheme.
Additionally, when the new call arrival rate increases, the link switching call dropping probability and the new call blocking probability also increases.
Figures 8 and 9 show the numerical results of the link switching call dropping probability and new call blocking probability under various new call arrival rates.
Several performance metrics are used for the comparison, including the link switching delay, unnecessary link switching ratio, new call blocking probability, link switching call dropping probability, and outage probability.
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