sustained customer

USAGE SUMMARY

The phrase "sustained customer" is correct and usable in written English.
It can be used to refer to a customer who has consistently engaged with a business over a period of time, indicating loyalty or ongoing patronage. Example: "Our goal is to transform every new buyer into a sustained customer through exceptional service and quality products."

✓ Grammatically correct

News & Media

Science

Human-verified examples from authoritative sources

Exact Expressions

3 human-written examples

In our tests, we found that the app worked perfectly over 3G, though EDGE was a bit too slow for sustained customer engagement.

TechCrunch

The only way in which such strong, stable and sustained customer base can be achieved is through endeavours made to ensure that the overall customer satisfaction factors are made the highest priority.

Urban Rail Transit

But, he said, most cooks know that they lack the temperament for what he calls the "emotional labor" of sustained customer service.

The New York Times - Food

Human-verified similar examples from authoritative sources

Similar Expressions

53 human-written examples

While Internet shopping has spawned a million horror stories about customer service, L. L. Bean has managed to sustain customer service standards that are among the most demanding of any retail operation.

The New York Times

There are not many businesses that can sustain customer acquisition costs of that nature.

TechCrunch

He was also asked to share business advice on a range of topics including starting out building a career, leadership, and sustaining customer satisfaction at scale.

TechCrunch

The article also illustrates how resource-based view (RBV) and marketing considerations in the context of generating and sustaining customer value can refine and extend each other's traditional frames of analysis.

Journal of Management

Companies were being financed based on the size and the opportunity of the sector they were competing in, not on their ability to attract and sustain customers to extract real value.

The New York Times

Elana Posner, executive vice president of IBeauty.com, said, "This is a sound business practice, because IBeauty's No. 1 priority is meeting customer demand and sustaining high customer satisfaction with our services".

The New York Times

"Dosh subscribers become sustained, repeat customers faster," said James Lerner, Senior Product Marketing Director, Walmart Global eCommerce/Samsclub.com, in a statement.. "Those customers are visiting 29% more often, and spending 60% more per visit after 60 days when compared to non-Dosh subscribers".  .

TechCrunch

Massachusetts is contemplating a law that would make retailers responsible for losses sustained by customers when hackers break into the company's database and steal credit card information.

Forbes

Expert writing Tips

Best practice

When aiming for clarity, use "sustained customer" to specifically highlight the continuation and maintenance of the customer relationship over an extended period. It's suitable when emphasizing the ongoing nature of the connection.

Common error

Avoid using "sustained customer" in contexts where simpler terms like "loyal customer" or "repeat customer" would suffice. Overusing more complex phrasing can make your writing sound unnecessarily formal or stilted.

Linguistic Context

The phrase "sustained customer" functions as a noun phrase, where "sustained" acts as an adjective modifying the noun "customer". It describes a customer relationship characterized by its long-lasting nature, as affirmed by Ludwig.

Expression frequency: Rare

Frequent in

News & Media

60%

Science

20%

Formal & Business

20%

Less common in

Academia

0%

Encyclopedias

0%

Wiki

0%

Ludwig's WRAP-UP

In summary, "sustained customer" is a grammatically sound phrase used to describe a customer with a long-term relationship with a business. While Ludwig AI indicates it's correct, it's not extremely common, so consider simpler alternatives like "loyal customer" or "repeat customer" depending on the context. It's most frequently encountered in news and business contexts, emphasizing the importance of customer retention. When you aim to focus on the 'ongoing' nature of the connection with the customer, choose the phrase "sustained customer".

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

loyal customer

Emphasizes the customer's commitment and allegiance to the business.

repeat customer

Focuses on the customer's recurring purchases or engagements.

long-term customer

Highlights the duration of the customer relationship.

retained customer

Stresses the business's success in keeping the customer over time.

established customer

Suggests a long-standing and well-developed customer relationship.

consistent customer

Highlights the regularity and steadiness of the customer's engagement.

regular patron

Implies frequent and habitual visits or purchases.

valued customer

Emphasizes the business's appreciation for the customer's patronage over time.

ongoing customer

Focuses on the continuous nature of the customer relationship.

dedicated customer

Suggests a strong commitment and unwavering loyalty from the customer.

FAQs

How can I describe a customer who stays with a business for a long time?

You can refer to them as a "sustained customer", or use alternatives such as a "loyal customer", a "repeat customer", or a "long-term customer".

What does "sustained customer" mean in business?

In a business context, "sustained customer" typically refers to a customer who continues to purchase goods or services from a company over a significant period, indicating customer retention and satisfaction. This implies a profitable and ongoing relationship.

Is it better to use "sustained customer" or "retained customer"?

While both terms are related, "sustained customer" emphasizes the continuous nature of the customer's engagement, whereas "retained customer" focuses on the company's efforts to keep the customer. Choose the term that best reflects the specific aspect you want to highlight.

What are the benefits of having "sustained customers" for a business?

Having "sustained customers" leads to predictable revenue streams, reduced marketing costs (as retaining existing customers is often cheaper than acquiring new ones), and increased opportunities for upselling and cross-selling. Also, "loyal customers" often provide valuable word-of-mouth referrals.