The training will support members to listen to, engage with and persuade people.
In turn, we taught her support team to listen to her.
Responding to the EIS survey, Mr Russell said: "Our position throughout the eight-year process of implementing Curriculum for Excellence, which has cross party support, has been to listen and work with teachers, schools, local authorities and unions.
The work I believe in for this project is to listen, support, and amplify voices from #BlackLivesMatter, then channel that dialogue back for my own family.
People took time out of their busy lives to send me suggestions, offer support and an ear to listen.
From the patient's perspective, it is important that the health care system provides information on the CPs, whose responsibility it is to listen, support and act as conversational partners, and the importance of having access to other persons' experiences.
They learn, among other things, to recognize human limitations and the impact of fatigue, to identify and effectively communicate problems, to support and listen to team members, resolve conflicts, develop contingency plans and use all available resources to make decisions.
I urge you to ensure that your government's plans for the future focus on the need to support and listen to front staff - this includes managers as well as doctors and nurses".
The next generation of doctors need to know how to manage difficult symptoms, how to listen and support people who are frightened and in distress, and be able to provide personalised care round the clock.
