support technicians

USAGE SUMMARY

The phrase "support technicians" is correct and usable in written English.
It can be used to refer to individuals who provide technical assistance and support, typically in a customer service or IT context. Example: "The company hired several support technicians to help customers with their technical issues."

✓ Grammatically correct

News & Media

Science

Formal & Business

Human-verified examples from authoritative sources

Exact Expressions

14 human-written examples

Customer support technicians also use LogMeIn's products to take control of people's machines and fix their PC problems.

The New York Times - Tech

The picture was blurred, however, by growth in some blue-collar, middle-income professions like electricians and plumbers, and several white-collar areas like computer support technicians.

The New York Times - Tech

Major growth is also expected through the decade for computer specialists, including network administrators, software engineers, support technicians and database administrators.

The New York Times

"Open source software" organizations seeking nonprofit status "are usually for-profit business or for-profit support technicians of the software," a lookout list warns.

The New York Times

A recent I.R.S. "be on the lookout" list warned screeners that such software groups "are usually the for-profit business or for-profit support technicians of the software".

The New York Times

Today, there is a strong emphasis on giving communities responsibility for plants, training local support technicians, and helping villagers build up small businesses to increase incomes and electricity demand to make plants financially viable.

The New York Times

Human-verified similar examples from authoritative sources

Similar Expressions

44 human-written examples

A software support technician for Cantor Fitzgerald, he loved to camp and ski, and spend time outdoors.

The New York Times

But Mr. Nencetti, a computer support technician from Charlotte, N.C., didn't shield his cellphone.

The New York Times

Mr. Nencetti, 39, the computer support technician, is one of them.

The New York Times

Mr. Herskowitz, 48, is a computer support technician for the Central Park Conservancy in Manhattan.

The New York Times

And they wanted easy commutes to their jobs in Manhattan; she is a human resources manager for the Jewish Board of Family Services; he is a computer support technician for Credit Suisse First Boston.

The New York Times

Expert writing Tips

Best practice

In job descriptions, use "support technicians" when the role involves both troubleshooting and providing ongoing assistance, as opposed to more specialized roles.

Common error

Avoid using "support technicians" interchangeably with roles that require advanced engineering skills. If the role requires designing or developing solutions, use terms like "support engineers" or "system administrators" instead.

Linguistic Context

The phrase "support technicians" functions as a noun phrase, specifically identifying a group of professionals who provide technical assistance. Ludwig confirms its usability in written English.

Expression frequency: Common

Frequent in

News & Media

45%

Science

35%

Formal & Business

10%

Less common in

Wiki

5%

Encyclopedias

0%

Reference

0%

Ludwig's WRAP-UP

The phrase "support technicians" is a common and grammatically correct term used to describe professionals who provide technical assistance and support. As Ludwig AI confirms, this phrase is usable in a variety of contexts, especially in News & Media, Science, and Formal & Business domains. While alternatives like "technical support specialists" or "IT support staff" exist, "support technicians" provides a clear and concise way to refer to this role. Be mindful to not confuse this term with other technical occupations such as software engineer or system administrator.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

technical support specialists

Replaces "technicians" with "specialists", emphasizing their expertise.

computer support personnel

Specifies computer-related support.

IT support staff

Uses the broader term "staff" and specifies the IT domain.

system support staff

Focuses on support related to system functionality.

help desk personnel

Focuses on their role in a help desk environment.

customer support engineers

Replaces "technicians" with "engineers", indicating a higher level of technical skill and often implies a focus on customer interaction.

service technicians

Highlights the service aspect of their role.

technical assistance providers

A more formal and general term for those offering technical assistance.

field service technicians

Highlights technicians who provide on-site support.

maintenance technicians

Focuses on the role of maintenance.

FAQs

How to use "support technicians" in a sentence?

You can use "support technicians" to describe professionals who assist users with technical issues. For example: "The company hired several support technicians to improve its customer service."

What's the difference between "support technicians" and "help desk personnel"?

"Support technicians" is a broader term, while "help desk personnel" typically refers to individuals who provide initial troubleshooting and assistance, often remotely.

What can I say instead of "support technicians"?

Alternatives include "technical support specialists", "IT support staff", or "customer support engineers" depending on the context.

When should I use "support technicians" versus "service technicians"?

Use "support technicians" when the focus is on providing assistance and troubleshooting. Use "service technicians" when the role involves physical repairs or maintenance of equipment.