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Importantly, the challenge of identifying related support calls based on their problem description is resolved by using Mahout's distributed clustering machine learning algorithms to analyse the data set, thereby identifying support calls with a similar description.
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Detailed qualitative feedback was gathered during the setup visit, telephone support calls with researchers, and debrief visits.
The resolution, which passed with heavy Tea Party support, calls for a partial shutdown of the brain, leaving the medulla and cerebellum, sometimes referred to as the "reptilian brain," up and running.
When an engineer requests the support calls related to a particular case, the cluster to which such a case should belong is identified in HBase, with all support calls within that cluster sorted based on their cluster membership probability.
Most people associate tech support scams (AKA the fake Microsoft support call) with technicians sitting in a crowded and buzzing boiler room somewhere offshore.
Meanwhile, before the decree was declared, US Senator Patrick Leahy introduced a resolution with bipartisan support calling for Nasheed's release, along with other political prisoners in the Maldives.
Almost immediately, Democratic presidential candidates lined up in support, calling capital punishment a moral outrage infected with racial bias.
Page 11 of the manifesto pledged to support calls to do away with a form officers are required to complete after using their "stop and account" powers, and provide the person stopped with a copy of.
Indeed, for customer-support calls, people with a criminal background actually perform a bit better.
Specifically, the intervention includes weekly, automated telephonic symptom assessment with self-management support calls to patients paired with Web-based caregiver alerts that include customized advice.
In other words, it isn't technology to be used by the support center when a customer calls with questions, although it will eventually expand to that area.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com