In this study, supplier selection problem of a well-known washing machine company in Turkey is investigated and a fuzzy analytic hierarchy process based methodology is used to select the best supplier firm providing the most customer satisfaction for the criteria determined.
In our case study, different suppliers were selected due to these uncertainties and since supplier selection is a strategic decision, it is crucial to consider these uncertainties in planning approach.
As it was mentioned in the previous sections, to implement the model in this study, 26 suppliers are evaluated with three economic, social and environmental sets of criteria.
The two modes of supplier development, supplier study groups and individual supplier assistance from the OMCD, can be considered complementary, as "the former gives suppliers the space to experiment and explore on their own while the latter provides a top-down quick solution by Toyota experts, which on its own may discourage learning" (Sako 2004: p. 291).
To illustrate the applicability of the proposed method, first a case study of supplier selection problem with 8 criteria and 8 suppliers are illustrated and next, an example taken from the literature is worked through.
In our case study different supplier were selected due to this uncertainties and since supplier selection is a strategic decision, it is crucial to consider these uncertainties in planning approach.
We present a case study of supplier evaluation to compare both of the proposed algorithms with the help of developed DSS.
Das Narayandas of Harvard Business School has studied five suppliers whose customers went to FreeMarkets, the grand-daddy of electronic business-to-business auction houses, and put the work out to tender.
The company first studied its suppliers to figure out if they were sourcing materials responsibly.
For instance, we studied a supplier of commercial dies for heavy machinery that has started charging some unprofitable clients extra for on-site service as part of a renegotiated price structure.
