Kmart also said Donald W. Keeble, the president of store operations, would retire.
The company has also been criticized for hiring inexperienced chief merchandising and chief store operations officers.
His mother is the store operations manager for Delias, a clothing company in New York.
Mr. Giancamilli will be responsible for all aspects of merchandising, store operations, marketing and logistics.
In the process, they are creating what could be a model for efficient in-store operations: the store as a showroom.
His company, Retail Teamwork, is building software to automate the purchasing, sales and store operations of small to midsize retailers.
Coles Myer plans to centralize systems to shore up sagging department store operations, which include Target and Kmart.
At CVS, based in Woonsocket, R.I., Mr. Conaway was responsible for merchandising, advertising, store operations, logistics and e-commerce.
Kmart, battling fierce competition, is trying to draw more customers by improving customer service and store operations.
Many contemporary department stores and specialty stores supplement their store operations with direct-marketing transactions by mail, telephone, or the Internet.
