"Another idea is to make your steps work for you.
We've described how the steps work at Hilton.
Creed's beautiful Scotsman Steps (Work No 1059), which link Edinburgh's new and old towns in treads of different marble, were one such piece (referenced here in the stripes of his walls and painted pyramids).
My personal opinion is that to find a job using social media you need to follow these three steps: Work out what you have to offer If you haven't already, you need to figure out what your strengths, weaknesses, passions are and what kinds of opportunities are available.
The strategy helps older workers mimic a steady pension with their own retirement savings with three steps: Work longer; delay taking Social Security to maximize payments, and set a basic budget using an amount that you are required to withdraw from your retirement accounts anyway, effectively "pensionizing" your savings.
These steps work for any customer-facing interaction.
Small, concrete steps work best toward reaching grand goals.
The same steps work for longer-term goals and overall company success too, not just day-to-day tasks.
In other words, these five steps work effectively whether you're selling computers, phones, hotel rooms, food, or medical care.
I think David's advice here is right on the money, and I've seen firsthand how these steps work.
After adopting this model ourselves and walking several clients through the design sprint process, we've seen the same steps work to get indecisive teams coalescing behind a vision.
