Sessions took place in October/November 2013, and explored practice staff's views and experiences regarding the emergency supply service and its impact on, and relevance to, their workflow and patient well-being (phase 4 practice staff feedback session discussion schedule.pdf (v1.0 see online supplementary file).
Leaders use a variety of tools to get people to speak up, like "climate" surveys and all-staff feedback sessions.
Companies use a variety of tactics to get people to open up, like "climate" surveys and all-staff feedback sessions.
In the phase 4 feedback sessions, practice staff also considered loans the more appropriate mechanism (rather than charging the patient), since the majority of requests related to repeat medication from the patient's regular pharmacy.
Make it part of your discussion at feedback sessions with your staff or set aside time each week to send a few emails to those who have made an impact.
Regular feedback sessions with clinic staff, nurses, and clinicians were implemented to encourage compliance with protocols.
Different general practice staff categories were represented at the feedback sessions, which took place in October/November 2013.
Working with two academic departments can result in clashing deadlines, twice the staff to get to know and double the feedback sessions.
During Phase B, in an attempt to boost overall patient screening rates, monthly feedback sessions were scheduled with clinic staff and nurses.
Tools used to collect data included a document review, direct observation, key informant interviews, semi-structured group interviews with primary stakeholders among the affected population, an electronic questionnaire emailed to UNICEF staff to elicit their confidential feedback, and several feedback sessions with stakeholders to validate findings.
Four feedback sessions with rightsholders, health personnel and project staff were held to verify findings.
