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Better staff approachability and respect for me: Australian-born patients had significantly lower odds of endorsing this domain (OR=0.3; 95% CI 0.1 to 0.5; p=0.50.5).
38 39 Older age was associated with lower odds of endorsing a need for improvement in all domains of patient-centred care, with the exception of management of physical symptoms and staff approachability and respect for the patient.
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(3) How satisfied are you with the approachability of staff in Radiology?
Using Fisher's exact test there was an association between approachability of staff and satisfaction (p = 8.78e−8) (Table 2).
Factors identified in advance to require further analysis were the effect of waiting times on satisfaction; approachability of staff; opinion of the PACS system, and if a respondent was dissatisfied with radiology, to assess the modality that they most frequently used.
Eighty-nine percent of respondents stated that they were either satisfied or very satisfied with the approachability of radiology staff when requesting investigations; 93% reported that radiology staff positively expressed interest in discussing clinical cases with referring clinicians.
Table 2 Approachability of radiology staff versus overall opinion of the radiology service Overall satisfaction versus approachability of radiology staff Overall satisfaction Satisfaction with approachability Excellent Good Average Below average Very satisfied 49 43 2 1 Satisfied 7 33 4 0 Neither 1 5 5 0 Dissatisfied 0 2 2 0 Fisher's exact test p = 8.78e-08.
(Social Worker , Childand Adolescent) Experiences of feeling heard on other wards tended to be attributed to the approachability of particular senior ward staff.
In 77 written student submissions and 24 video or video / written combined submissions, private college students expressed high levels of satisfaction with academic staff, referencing their subject knowledge, teaching ability and approachability.
The postgraduates offered unique resources when compared with the faculty head, including enhanced accessibility and approachability.
Future research could test whether this type of approach can change perceptions about GP approachability.
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