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When you first start off trying to solve a problem, the first solutions you come up with are very complex, and most people stop there.
Whatever solutions you come up with, you've faced the worst possibility and now you have ideas to stop that from becoming an eventuality.
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Give examples of customer service issues you have had in the past and/or are currently dealing with, as well as the solutions you came up with to address these issues.
However, regardless of the solution you come up with, how you handle the situation will count for a lot.
Which means that, sometimes, the solution you come up with is different from what the customer had in mind, but as long as the problem is solved, they don't usually care.
In many cases, the first solution you come up with may not be the best.
Not every solution you come up with in this manner is going to be feasible, but you will improve your imagination capabilities and you'll be surprised by the solutions that you do come up with.
Swap out one of the solutions you used in your plan with a different solution you came up with during your brainstorming session.
What solutions did you come up with?
What sort of crazy DIY solutions have you come up with recently?
During the meanwhile, The RACONTEURS and I salute your solution, whatever you come up with: Your thoughts?
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com