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When I met them a week ago, two broke down in tears, less for themselves than for the shocking care they felt they offered fragile people at the end of their lives.
Francis will detail the moves he believes are necessary to minimise the chances of what he in a previous report into the scandal called "shocking" care ever happening again at another hospital.
"I heard so many stories of shocking care," he said.
Robert Francis QC who chaired the inquiry noted their importance [ 31], "I heard so many stories of shocking care," he said.
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Mihailuk said it was "shocking" residential care workers weren't already being trained in trauma or therapeutic care.
Mr Burnham said he acted "firmly and immediately" by referring the data to CQC, and by later commissioning the first inquiry carried out by Robert Francis QC into Stafford Hospital, in 2010, which uncovered "shocking" levels of care.
"In the wake of Mid Staffs, Morecambe Bay and many other shocking lapses in care, we must ask ourselves whether we, along with other countries, have become so numbed to the inevitability of patient harm that we accept the unacceptable," he said.
"Many of the most vulnerable older members of our society are receiving a shocking level of care which shames us all".
Few are unaware of the shocking costs of medical care these days.
Nice's guidelines and the recent inquiries have been produced in the wake of shocking cases of poor care.
One month before the comprehensive spending review, data from the King's Fund have revealed the shocking impact of social care cuts on NHS hospitals.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com