He argued for a full-service store.
Bed & Bath is more a self-service store.
Many speech-recognition services store customers' information and greet them by name when they call.
One scandal-hit company, he says, was turned by unchecked management greed into "a self-service store".
In the end, Burkle built a full-service store, which Ridley-Thomas suggested was an unusual defeat.
As a result, Kay Bee Toys has decided to open a full-service store in the mall, she said.
That announcement opened the way for Fortunoff, the Long Island-based retailer, to open its first full-service store in Westchester County on the site of the Saks store.
A few doors down at Main Street Wireless, a cellphone services store, two employees had heard only about a now-defunct plan for big box stores in the area.
My wife, Stacy, was having a problem with her computer, so she went to visit a computer service store on the East Side.
But it was unclear whether Google would be able to close the necessary deals with labels and music publishers in time to open a full-service store.
