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The RBS banking group recently revealed it had suffered a cyber-attack on its online services that left customers struggling to log on as monthly pay cheques were arriving in accounts.
Services that left out APIs, for whatever reason, were flawed.
And just this month, terrorists hit three churches in Surabaya, launching coordinated suicide attacks in the middle of Sunday morning services that left 18 churchgoers dead.
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The HSR trial that Toyota just completed in North America was run with U.S. war vet Romy Camargo, who suffered injuries in Afghanistan during his service that left him paralyzed below the neck.
Her report, published in March, highlighted the shocking levels of service that leave 58,000 victims, and their children, at risk of injury or death each year.
1.2 Keys to Success Provide exceptional service that leaves an impression with our core customers.
The keys to success in achieving our goals are: Provide exceptional service that leaves an impression.
For the life of me, I cannot remember the name of the financial services company that left me an urgent voice mail message asking that I call them back immediately about my availability to lead their annual leadership retreat on a island off the coast of Florida.
By way of apology for a service collapse that left millions of BlackBerry users around the world without service for up to three days last week, the device's maker, Research in Motion, said Monday it would offer a $100 credit for select apps in its online store.
"I would argue that most people would want individuals treated the way they'd want one of their loved ones treated," he added, "which would be with respect and human dignity, with access to the programs and services that allow them to leave better off than they were when they arrived".
"Whether that's Wells Fargo opening two million fake accounts or debt collectors chasing after people for debts they don't owe or a student loan servicer servicing loans that leave people paying millions of dollars more than they should be... there is a huge amount of money and a huge amount of financial security at stake".
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com