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Mr Brown told parliament: "We have created a comprehensive package of measures which, working with the rail industry, employees and passengers, will deliver high-quality rail infrastructure and services responsive to Scotland's needs, representing good value for money, supporting our businesses and communities, promoting tourism and offering real alternatives to road and air travel.
Accessible care requires the provision of affordable, available and acceptable services, responsive to patients' needs and expectations [ 2, 3].
Public organisations are 'open systems' that are easily influenced by external events, especially with regard to making services responsive to emergent public needs.
Psychologists and health administrators seeking to create services responsive to the rates in U.S. childhood overweight could benefit from further information regarding the psychosocial mechanisms of any behavioral problems.
Consumer participation has become a way to make the health care services responsive to individual needs and preferences by giving decision rights to those who receive medical care [ 40].
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Professional respondents often referred to user involvement as a way of making services more responsive to service user needs.
Performance management may also be introduced as a way of improving standards within public services and making services more responsive to citizens.
Variation across source region groups underscores the importance of identifying underlying individual characteristics that affect service use to make services more responsive to newcomers.
Supported by development partners, the Government of Bangladesh carried out a comprehensive reform of health services in Bangladesh between 1998 and 2003, intended to make services more responsive to public needs: the Health and Population Sector Programme (HPSP).
The service users' view is particularly relevant when trying to make health services more responsive to users' expectations.
"It is important that people feel public services are responsive to them," Mr Blair told the audience.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com