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Table 3 The variety of service trajectories in freight transport firms Service trajectories (M) Simple material service trajectory (M) + (I) Informational service trajectory (M) + (I) + (C) or (I) + (C) or (C) Complex methodological / informational trajectories (M) + (R) Relational service trajectory.
A large share of firms, in particular small transport firms and subcontractors for large logistic providers, remain in a mainly material service trajectory.
Optimization of physical transport operations is only a small part of the strategy, more important in the industrial mode of production, associated with the material transport service trajectory.
A small number of large scale transport and logistics services providers evolve towards a complex methodological and informational service trajectory, some of which even contract out all of their transport operations and concentrate on the management of logistic systems.
The free antenatal service trajectory taken in 1963 was not reversed, despite varied policy agenda setters and contextual factors.
Future studies would benefit from employing individual linkages from health surveys to health registries, and by that being able to follow the health service trajectory of an individual who report musculoskeletal disorders in a health survey.
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We can now identify four different service trajectories in freight transport services, summarized in Table 3 below.
In other words, the traditional evaluation of performance in terms of productivity, using ton-km as an indicator of output, can only be applied to one of the four service trajectories that we have identified (Table 5).
In our empirical analysis based on the French case, we could relate specific modes of production of goods in the production system to specific service trajectories in freight transport and distribution logistics.
Our typology of freight transport operations identifies and describes different service trajectories which are based on material logistic operations, but can include to various degrees the treatment of information, contact operations, and methodological operations.
The reason for the transformation of transport service trajectories towards the inclusion of informational and methodological operations lies mainly in the pressure from shippers and the transformation of modes of production, in particular the development of more flexible mode of production, which rely heavily on flexible logistic systems and information flows.
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