sensitivity to customers

USAGE SUMMARY

The phrase "sensitivity to customers" is correct and usable in written English.
It can be used when discussing the importance of understanding and responding to customer needs and feelings in a business context. Example: "Our company's success is largely due to our sensitivity to customers, which allows us to tailor our services to meet their expectations."

✓ Grammatically correct

Science

News & Media

Formal & Business

Human-verified similar examples from authoritative sources

Similar Expressions

59 human-written examples

Sensitivity analysis was carried out regarding the rival's delivery time and price as well as the customers' sensitivity to price and delivery time.

Journal of Industrial Engineering International

As shown in Fig. 8, with the increase in the customers' sensitivity to the offered price and delivery time, the profits are decreased.

Journal of Industrial Engineering International

When customers' sensitivity to negative consumption externalities is stronger, the firm is more likely to set the price at a high level in the first period, but may not necessarily cut the price in the second period.

Frontiers of Business Research in China

Table 8 gives the market's potential demand for the new orders at DM1. Parameters describing the customers' sensitivity to price, delivery time, and delay penalty are introduced as uniform distribution in Table 9.

Journal of Industrial Engineering International

The decision to switch to cage-free eggs, meanwhile, signals a growing sensitivity among customers to animal welfare issues.

The Guardian - Business

Open image in new window Fig. 6 Profit sensitivity analysis to the price of rival manufacturer Open image in new window Fig. 7 Profit sensitivity analysis to the delivery time of rival manufacturer Open image in new window Fig. 8 Profit versus the customer's sensitivity to price and delivery time.

Journal of Industrial Engineering International

Usually, in make-to-order environments which work only in response to the customer's orders, manufacturers for maximizing the profits should offer the best price and delivery time for an order considering the existing capacity and the customer's sensitivity to both the factors.

Journal of Industrial Engineering International

We have to develop services with sensitivity to the fact that in Africa our customers don't have the same disposable income as in New Zealand, for example".

The Guardian

Sensitivity to formal considerations.

The New York Times - Books

Sensitivity to deadlines?

The New York Times

and sensitivity to the office.

The New York Times

Expert writing Tips

Best practice

Prioritize active listening to truly understand customer needs, ensuring your strategies aren't based on assumptions. This contributes to a higher degree of "sensitivity to customers".

Common error

Avoid assuming that all customers share identical preferences or pain points. Conduct thorough research and segmentation to tailor your approaches, thereby maximizing your "sensitivity to customers".

Linguistic Context

The phrase "sensitivity to customers" functions as a noun phrase, typically used as an object or complement. It describes the degree to which an entity (e.g a company or individual) is aware of and responsive to the needs, feelings, and perspectives of its customers. Ludwig AI confirms the grammatical correctness of this phrase.

Expression frequency: Missing

Frequent in

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Formal & Business

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Less common in

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Ludwig's WRAP-UP

In summary, the phrase "sensitivity to customers" is grammatically correct and refers to the degree to which a business or individual understands and responds to customer needs. While Ludwig AI validates its usability, there are no direct examples from the search results. Therefore, it's important to demonstrate this "sensitivity to customers" through active listening, personalized service, and proactive problem-solving, rather than assuming uniform customer needs. Although the phrase is absent in examples, its validity isn't impacted, and alternative phrases like "customer awareness" or "customer empathy" can be used to convey similar meanings depending on the specific context. Overall it is important to show real actions, not just words.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

client sensitivity

Uses 'client' instead of 'customer', implying a more professional service context.

understanding of customer needs

More explicitly states the act of comprehending what customers require.

customer awareness

Focuses on understanding the customer's needs and perspectives.

customer empathy

Emphasizes emotional understanding and connection with customers.

responsiveness to customer concerns

Highlights the act of reacting and addressing customer issues.

customer insight

Highlights the depth of understanding about customer behavior and preferences.

attention to customer preferences

Emphasizes careful observation and consideration of customer likes and dislikes.

customer-centric approach

Shifts the focus to a business strategy centered on the customer.

regard for customer satisfaction

Highlights the importance of customer contentment.

appreciation for customer feedback

Focuses on valuing and utilizing the input provided by customers.

FAQs

How can I demonstrate "sensitivity to customers" in my business?

You can show "sensitivity to customers" by actively listening to feedback, personalizing interactions, and proactively addressing concerns. Regularly solicit and act upon customer input to improve products and services.

What are some alternatives to the phrase "sensitivity to customers"?

Some alternatives include "customer awareness", "customer empathy", or "responsiveness to customer concerns", depending on the specific nuance you want to convey.

Why is "sensitivity to customers" important for business success?

"Sensitivity to customers" fosters loyalty, improves customer satisfaction, and enhances brand reputation. Understanding and addressing customer needs leads to better products, services, and overall business outcomes.

How does "sensitivity to customers" differ from simply providing good customer service?

"Sensitivity to customers" goes beyond basic service by emphasizing emotional intelligence and proactive understanding of unstated needs, leading to more personalized and meaningful interactions, whereas customer service focuses more on transactional support.