Sentence examples for satisfaction service quality from inspiring English sources

SEM analysis showed that the use of IT, financial performance, benchmarking, service standardization, top management support, customer satisfaction, service quality, hotel interior and exterior design/look, location, employee training and empowerment were significant factors influencing hotel success and development.

Objective measures include profitability, return on assets and firm growth, whereas subjective measures employed include customer satisfaction, service quality and employee commitment.

2. Newman K, Maylor U, Chansarkar B. "The nurse satisfaction, service quality and nurse retention chain: Implications for management of recruitment and retention.

At the individual level, empirical studies suggest HPWS can improve personal performance such as job satisfaction, service quality, organizational citizenship behavior and information sharing (Cheng and Wang 2011; Sun et al. 2007).

A variety of performance variables have been associated with corporate social responsibility in the extant literature, and these include customer satisfaction, service quality, growth, employee commitment, profitability and overall business performance (Weber 2008; Lee et al. 2011; Luo and Bhattacharya 2006; Backhaus et al. 2002; Brammer and Millington 2005; Peterson 2004).

The final survey contained 76 questions related to demographics; parental knowledge, attitudes, and practices on vaccination; user satisfaction; service quality; communication preferences and practices; and barriers to immunization.

cFisher's exact test dANOVA The results showed that more than 80%% of the surveyed hospitals implemented the following QI activities: patient satisfaction surveys, employee satisfaction surveys, service quality improvement, quality indicator systems, QCC, clinical pathways, 5S, and TQM-QIT.

Main outcome measures Depression symptoms (patient health questionnaire 9; PHQ-9), anxiety (generalised anxiety disorder 7; GAD-7), and quality of life (short form 36 questionnaire; SF-36) at four and 12 months; satisfaction with service quality (client satisfaction questionnaire; CSQ-8) at four months.

An enhanced level of staff satisfaction with the work environment will likely spill over onto clients and increase satisfaction with service quality.

More precisely, it appears that HR practices of organizations not only affect employee attitudes such as job satisfaction and organizational commitment but also have a "spillover effect" onto customers (e.g. customer satisfaction and service quality perceptions).

Using CFA, findings indicate that some measures of satisfaction and service quality can be nonequivalent across cultures.