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B&B said: "We very much regret the shortcomings identified in our sales processes during this period.
It said; The company is always assessing a number of options and will continue to avoid competitive sales processes.
And then he hired a sales consultant, Robert Waks, to review the company's sales processes and see what could be improved.
While working in ad technology, Mr. Addante says, he became puzzled by the manual ad sales processes that many Web sites were using.
Another mis-selling scandal could come to light after insurer Homeserve suspended telephone sales and closed new business until its sales processes can be brought up to scratch.
The head of UK banking, Steve Pateman said: "We regret that elements of Santander UK's historic branch-based investment sales processes did not meet the required regulatory standards and apologise to any customers who have concerns.
Similar(27)
process is in the sales process.
Citigroup and Lazard ran the Emap sales process.
They are evaluating that in parallel with the sales process.
The sales process, you see, is so much about listening.
We also introduced a technical modification to our sales process.
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