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Manufacturers who fail to recycle returned merchandise could be fined $1,000 for each violation.
Although in theory returned merchandise can be resold, it often represents a loss for stores.
Genco has 48 centers where thousands of specialists sort through returned merchandise in most every consumer category.
* ReturnBuy.com accepts returned merchandise bought from other retailers and puts it up for sale on auction sites.
The company would also welcome the chance to take returned merchandise for Web retailers, "as long as the goods make sense in our environment," Mr. Keyes said.
A recent report by the Yankee Group, a consulting firm, predicts that the percentage of returned merchandise will increase as consumers buy more on the Web.
Similar(42)
One executive at an exclusive Midtown fashion store lamented, "People are returning merchandise in droves".
More specifically, she said, Silicon Valley consumers are "sophisticated consumers who know how to return merchandise".
(You have up to 10 days to return merchandise but must first call for a return authorization number).
In an age of shoddy and unethical merchandising practices, Field instead emphasized customer service, stressing liberal credit, the one-price system, and the privilege of returning merchandise.
Some of those customers are taking advantage of liberal store policies that permit them to return merchandise for up to one year.
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