To create new channels of communication with and greater responsiveness to readers, whether by 'phone, email, the internet, surface mail, or through the columns of the paper.
There are scales to assess patient perception of care capturing dimensions like healthcare delivery, personnel, responsiveness, assurance, communication, discipline and payment of bribes, which have being tested in several countries [ 5, 6, 8, 13].
These 14 questions are used to construct the following 6 subscales: communication with nurses (3 questions), communication with doctors (three questions), responsiveness of hospital staff (two questions), pain management (two questions), communication about medicines (two questions), and discharge information (two questions) [ 41, 42].
What is clear is that improving citizen attitudes towards government will require changing how the government works in terms of effectiveness, transparency, responsiveness and communication, accountability, and efficiency.
Only later does the focus turn to the substance of the device — its responsiveness, its communication skills, and, especially, its trustworthiness.
In CSC interventions in India and Madagascar, a change in the providers' responsiveness to users was a result of improved channels of communication and mutual understanding [ 12].
Evaluations were obtained from patients on several dimensions of perceived service quality including responsiveness, assurance, communication, discipline, and baksheesh.
The supervisors and the principal investigator closely supervised the data collectors, example about their approach to the respondents, communication with respondents, responsiveness of data collectors, time utilization, data confidentiality issues and checking data completeness.
The child remained stable albeit in a state of minimal responsiveness, with no communication or purposeful movement until she died of a respiratory illness in March 2004, two and a half years after her diagnosis.
After this initial period, however, students base their impression on factors such as the quality of work-related contributions, behaviour during collaboration (e.g. responsiveness), and communication style.
