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Therefore, a quicker response to customers' expectations is generated.
From the customer side, increasing customer power forces institutions to become much more responsive to customer needs, moving from mass customization of products to mass customization of companies.
Then, as now, Mr. Bailey said the decision was made to be more responsive to customer needs.
Yet at the same time, Toyota's operations are enormously flexible and responsive to customer demand.
Becoming more responsive to customer wishes is a major challenge for an industry as complex as the auto industry.
Responsive to customer feedback.
This is likely due to providers failing to be responsive to customer needs.
The specificity of the data encourages employees to be more responsive to customer feedback.
Dealers say Thor's company-within-a-company structure makes it responsive to customer wishes.
Plus, since a single customer service rep can manage multiple live chat client needs at once, your customer service will be more efficient and responsive to customer needs.
Students must understand the implications of these technologies, especially as they pertain to customer expectations.
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