As in most fields of health care, societal and political changes encourage suppliers of long-term care to put their clients at the center of care and service provision and become more responsive towards client needs and requirements.
In this paper the purpose is to study how interpersonal behavior responsive to client needs and values can be accommodated in modular care provision.
"I was responsive to client questions during SARS," she says, "but I didn't take action until May, by which point I was a little bit cornered". Since then, WildChina has established crisis response guidelines.
Resource constraints, high patient volumes and inadequate provider training contribute to difficulties in effectively integrating services, but despite these challenges there is consensus among patients and policy makers alike regarding the need to better integrate FP and HIV service delivery and to understand how to design services that are responsive to client needs [14,19].
This business is designed to be responsive to client's needs while running lean and simply.
Evidence suggests that characteristics and practices of specialized drug shops differ across rural and urban locations, and that these providers are highly responsive to client demand.
Whilst they were responsive to client requests, for example, through offering credit or selling a single day's medication each day, their position as 'experts' seemed to be accepted and their advice was generally followed.
As mentioned, most of the pharmacy nurses ran their clinics on a 'drop in' rather than appointment basis, and hence perceived their services as more responsive to client needs and demands than public (primarily appointment only) centres.
I often make myself available to my clients at any time - I understand the importance of being responsive to clients in crisis.
However, front line workers can also engage positively with clients, particularly when encouraged to use their discretionary power to be responsive to clients [ 32].
