Your English writing platform
Discover LudwigSuggestions(1)
Exact(3)
Consumers may be able to improve their chances of resolving a complaint if they "have realistic goals in mind" and spend time doing research and developing a strategy before they call or send an e-mail, said Guy Winch, a New York psychologist and author of "The Squeaky Wheel" (Walker & Company, 2011), a book about the psychology of complaining.
But the banking chief dismissed suggestions that developments in mobile technology would lead to the "death" of branches; they will instead adapt to customers' needs and become places reserved for "big moments" such as applying for a mortgage or resolving a complaint, Mr Browne said.
Meanwhile, resolving a complaint in the customer's favor leads to a return customer 70% of the time (Lee Resources).
Similar(57)
NEW HAVEN (AP) — Yale University and the federal Education Department have reached an agreement to resolve a complaint about sexual harassment on the university's campus, the department said on Friday.
The real problem is that a correction intended to resolve a complaint by dealing with specific points in one article has raised an extraordinary storm of opposing passions.
Moses said there had been "a dramatic improvement in the time it takes for a newspaper to deal with and resolve a complaint with a member of the public".
There is no mandate for a company to let an employee know within 90 days whether it has investigated or resolved a complaint, which could undermine any potential incentive for a tipster to turn first to an employer.
The High Court has given a woman permission to take a judicial review action against the Data Protection Commission (DPC) over the regulator's alleged failure to resolve a complaint made almost two years ago.
The California Department of Fair Employment and Housing (DFEH) announced Thursday that it had resolved a complaint it filed against Airbnb with an agreement that forces the company to permit the state to conduct "fair housing testing" of certain hosts.
In 2014 the UK NCP resolved a complaint brought by the World Wildlife Fund based on the activities of Soco, an oil exploration company, in Virunga national park, a world heritage site in the Democratic Republic of the Congo (DRC).
The propane pricing settlement would resolve a complaint filed last year by the Commodity Futures Trading Commission that accused BP of inflating heating and cooking costs in 2004 for millions of Americans by manipulating the price of propane gas.
Write better and faster with AI suggestions while staying true to your unique style.
Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com