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"They're just loading them into the computer reservations systems.
Last March, when US Airways combined its two reservations systems into one, it was a mess.
The merging of their reservations systems in March 2007 led to a meltdown.
The company will use a separate software system, not the computer reservations systems used by agents.
The computerized reservations systems also charge fees for each ticket booked.
The airlines offer lower fares on their own Web sites than they do over the telephone or through the reservations systems because they do not have to pay either commissions or the $3 fee charged by the computer reservations systems.
Consolidators are often nimble in capturing discounts on fare fluctuations and upgrade availabilities that always ripple through global reservations systems.
But right now, the reservations systems used by corporate travel agents don't give much data on fees.
However, the Department of Transportation has in place anti-bias regulations that govern the computer reservations systems (C.R.S).
The crux of the problem is that most corporate business fares are negotiated in advance and booked through giant global reservations systems, not directly through airline Web sites.
Mr. Chopra noted that when United Airlines and Continental merged their online reservations systems, it took weeks to iron out problems.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com