But one stark example of the disconnection at Verizon was the company's request that customer service representatives end each call with the scripted question, "Did I provide you with outstanding service today?" Having just calmed an irate customer, a representative offering such a response -- clearly tied to Verizon's core value of service -- could set him off again.
A strike affecting about 70,000 Southern California grocery workers ended its first full week after two months of negotiations between grocers and union representatives ended in deadlock over health care and pension benefits cuts.
The public comment period, which the EPA extended by 60 days at the request of two industry representatives, ends 23 April 2010.
Wednesday's talks – to which Lonmin did not send a representative – ended with the police demanding the miners disarm within 24 hours.
Adriano Espaillat, a Democratic state senator who represents Washington Heights, announced on Monday that he would run against Representative Charles B. Rangel, ending months of speculation over his potential candidacy and setting the stage for a campaign that could test the strength of Latino influence in the district.
In 2006, the lower-key Knapman retired, to be replaced by Nigel Farage, a confident media performer, who pledged to make UKIP a "truly representative party", ending its image as a single-issue pressure group.
Most of the New York City and Long Island representatives would end up with districts very much like the ones they now have.
A two-day meeting of governments and Red Cross representatives, which ended today, began a process that is expected to lead to the emblem's approval by year's end.
Tell your elected representatives to end marijuana prohibition.
Another important step in this process is to petition local government representatives to end private incarceration and redirect money from incarceration towards education.
And, decide whether you need to keep the pressure on your legislative representatives to end the tax-and-spend culture that is drowning your prosperity in your government's growing spending habit and massive debt, called drowning in red ink.
