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The challenge grows as the questions become more probing, since people who have the time and the inclination to fill out long, boring surveys aren't necessarily representative customers.
When the planners describe how they work, they do so against the background of the ideal of objective planners who garner information from representative "customers"; however, meanwhile they use what earlier research has termed implicit methods [17, 18, 19].
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Without a representative customer base selling the first generation of this technology to their peers, Google could end up with the next Segway.
The closest I came to operations was my performance as the recorded voice on the "please press 1 to speak to a representative" customer service line, which hardly counts.
But Harborside representatives, customers and Oakland officials have praised the center as a model for compassionately distributing medical marijuana to sick patients while pumping tax dollars into municipal coffers.
While some employees at all levels were unhappy, complaints at these companies were disproportionately from sales representatives, customer service agents and technicians.
A T-Mobile representative said customers could extend current contracts as many times as they like.
Such software would help sales representatives track customers and potential customers.
In some cases, Honda representatives told customers their insurance companies should investigate.
This article discusses a model designed to help sales representatives acquire customers in a business-to-business environment.
I was the company representative during customer quality audits and participated in internal auditing procedures.
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