It looked like they were trying to cram several basic activities – having a shower, hanging out the washing, replying to emails – into tiny pockets of available time.
Once I finish talking to Wicks, I wander over to some of his '"support heroes", the customer service employees who spend their days replying to emails from clients.
Ben Freundorfer thinks replying to emails is a waste of time, because humans are good at creating new content, and computers are good at finding old text.
Mikhail abruptly stopped replying to emails three days after the final of Euro 2012, but we have heard a lot more from his fellow protesters in these last few weeks.
I also get paid for "student contact" (replying to emails and attending meetings), but this is calculated as five hours for the term – that's about 12 minutes per student, over three months.
I start the day by replying to emails and then might chair our team meeting, discussing new ideas, developing plans and addressing any issues, as well as providing updates on current cases.
