repeat customers

USAGE SUMMARY

'repeat customers' is a correct and usable phrase in written English.
You can use it when referring to customers who make multiple purchases from the same company. For example: "We value our repeat customers and are always looking for ways to better serve them."

✓ Grammatically correct

News & Media

Formal & Business

Academia

Human-verified examples from authoritative sources

Exact Expressions

60 human-written examples

Repeat customers are definitely gravy.

The New York Times

Nearly half of participants were repeat customers.

The Economist

Will they turn into repeat customers?

The New York Times

Most groups like to develop repeat customers.

The New York Times

About a quarter were repeat customers.

The New York Times - Travel

Car dealerships have had few repeat customers.

The New York Times

Almost two-thirds of shoppers are repeat customers.

The New York Times

Repeat customers are also being notified of sales.

The New York Times

THE CROWD Casual but well heeled, with many repeat customers.

The New York Times

And we see repeat customers every month or so".

The New York Times

Mr. Suleymanov said he had many repeat customers.

The New York Times

Expert writing Tips

Best practice

When analyzing customer data, segment your "repeat customers" to identify their specific needs and preferences. This allows for more targeted marketing and personalized service.

Common error

Don't assume all "repeat customers" are brand advocates. While they make frequent purchases, they might not actively promote your brand. Differentiate between loyalty and advocacy to tailor your engagement strategies effectively.

Linguistic Context

The phrase "repeat customers" functions as a noun phrase, typically used as the subject or object of a sentence. Ludwig identifies its role in indicating a specific group of customers who engage in recurring transactions with a business.

Expression frequency: Very common

Frequent in

News & Media

45%

Formal & Business

30%

Academia

15%

Less common in

Science

5%

Encyclopedias

0%

Wiki

0%

Ludwig's WRAP-UP

The term "repeat customers" is a common and grammatically correct noun phrase referring to customers who make multiple purchases from a business. Ludwig confirms its use across various contexts, including news, business, and academia. Analysis of authoritative sources reveals that the phrase is frequently used in discussions about customer retention, marketing strategies, and sales performance. Understanding the distinction between loyalty and repeat purchasing behavior is critical for effective business practices. Emphasizing the need to track metrics related to these valuable consumers. Given its prevalent use and clarity, incorporating "repeat customers" into professional and general communication is always a safe bet.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

regular customers

Simple and direct term for customers who frequently return.

repeat business

Focuses on the recurring transactions rather than the individuals.

recurring customers

Highlights the recurring nature of their business.

returning clients

A more formal term highlighting the recurrence of their business.

loyal clientele

Focuses on the loyalty aspect of having recurring customers.

loyal shoppers

Highlights customer loyalty within a retail context.

regular patrons

Emphasizes the habitual nature of their visits or purchases.

long-term customers

Stresses the duration of their relationship with the business.

established customer base

Indicates a solid group of customers who consistently return.

customer retention

Highlights the act of keeping customers coming back.

FAQs

How can I encourage more /s/repeat+business?

Focus on exceptional customer service, loyalty programs, and personalized experiences to encourage customers to return. Regularly engage with your customer base and solicit feedback to identify areas for improvement.

What metrics are important for tracking /s/customer+retention?

Key metrics include repeat purchase rate, customer lifetime value, and churn rate. Monitoring these metrics helps assess the effectiveness of customer retention strategies and identify areas needing attention.

What's the difference between "loyal customers" and "repeat customers"?

"Repeat customers" make frequent purchases, while "loyal customers" have a strong affinity for a brand and are more likely to advocate for it. Loyalty encompasses emotional connection, while repeat purchases are transactional.

Why is it important to track the percentage of /s/returning+customers?

Tracking the percentage of "returning customers" provides insights into customer satisfaction and loyalty. A high percentage indicates successful retention strategies, while a low percentage suggests potential issues with product quality, service, or overall customer experience.