repeat business

USAGE SUMMARY

"repeat business" is correct and is used in written English.
You use it when referring to customers who come back and continue to buy or use a product or service. For example, "The company is always looking for ways to increase its repeat business."

✓ Grammatically correct

News & Media

Formal & Business

Science

Human-verified examples from authoritative sources

Exact Expressions

58 human-written examples

Two words: repeat business.

The New York Times

They live on repeat business.

The New York Times

"We had a lot of repeat business.

The New Yorker

"I want repeat business," he said.

The New York Times

Most of my work is repeat business.

The Guardian

And how robust will repeat business be?

The Guardian - Film

Client satisfaction ensured repeat business and referrals.

The Guardian

We have a huge repeat business".

The New York Times - Magazine

"Repeat business has been surprisingly scarce".

The New York Times

"We get a phenomenal amount of repeat business.

The Guardian - Lifestyle

Human-verified similar examples from authoritative sources

Similar Expressions

1 human-written examples

Develop a repeat-business base of loyal customers.

Bplans

Expert writing Tips

Best practice

When emphasizing the importance of customer satisfaction, highlight how it directly contributes to generating "repeat business" and positive word-of-mouth referrals.

Common error

Don't assume "repeat business" is automatic. Continuously reinforce the value you provide to customers to encourage their return.

Linguistic Context

The phrase "repeat business" functions as a noun phrase, typically used as an object or complement in a sentence. It refers to the revenue or transactions generated by customers who return to a business after an initial purchase. Ludwig AI confirms this usage through numerous examples.

Expression frequency: Very common

Frequent in

News & Media

35%

Formal & Business

35%

Science

15%

Less common in

Wiki

5%

Encyclopedias

0%

Social Media

0%

Ludwig's WRAP-UP

The analysis confirms that "repeat business" is a common and grammatically sound noun phrase signifying the revenue derived from returning customers. Ludwig AI validates its usage, highlighting its importance in business and marketing contexts. Cultivating "repeat business" is crucial for long-term success, and strategies to foster customer loyalty are essential. Common errors include overlooking the need to continuously reinforce value to prevent customer churn. Alternatives such as "customer retention" and "customer loyalty" offer similar meanings with slightly different nuances.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

regular customers

Highlights the frequency of customers' visits or purchases.

returning clients

Similar to "return customers" but often used in a professional service context.

return customers

A more direct way of saying customers come back again.

customer retention

Focuses on the act of keeping customers, implying ongoing efforts to prevent churn.

customer loyalty

Emphasizes the emotional connection and dedication of customers to a brand or service.

recurring clientele

Highlights the pattern of clients returning for services.

loyal patronage

Stresses the support and consistent use of a business by dedicated customers.

continued patronage

Highlights the ongoing nature of customer support.

sustained business

Focuses on the continuous nature of the business generated by returning customers.

ongoing transactions

Emphasizes the series of transactions from the same customers.

FAQs

How can I encourage "repeat business"?

Focus on exceptional customer service, build strong relationships, offer loyalty programs, and consistently deliver high-quality products or services. Make it easy and rewarding for customers to return.

What are the benefits of "repeat business"?

"Repeat business" leads to predictable revenue streams, reduced marketing costs, increased customer lifetime value, and valuable word-of-mouth referrals.

What's the difference between "customer retention" and "repeat business"?

"Customer retention" is the overall strategy of keeping customers, while "repeat business" is the result of successful customer retention efforts, representing actual instances of customers returning.

How do I measure "repeat business"?

Track metrics such as customer return rate, repeat purchase frequency, and customer lifetime value to assess the success of your strategies in generating "repeat business".