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We recognised customers would want to redeem their eVouchers online, however, additional development was required to enable that capability and we did not want to delay delivering the rest of the benefits of eTicketing in order to wait for that development.
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Such a system should recognise customers and treat them as individuals.
A spokeswoman said: 'We do recognise customers' concerns about the product.
Its ATM machines have biometric sensors that can recognise customers' palms to save the need to remember PIN numbers (the machines also check that the blood is flowing to forestall macabre robberies).
Tony Smith, chief executive of the Consumer Council for Water, said: "Ofwat's approach to setting leakage targets needs to recognise customers' perception that water companies are not doing enough about their leaky pipes.
But Tony Smith, the chief executive of the Consumer Council for Water, said: "Ofwat's approach to setting leakage targets needs to recognise customers' perception that water companies are not doing enough about their leaky pipes.
They are also used to recognise customers, make suggestions, or store their details to make the process quicker.
"The Principles brand has very little value in its own right but it has a presence in Debenhams and is recognised by customers," said Altium analyst David Stoddart.
In its guidance, the regulator said it recognised that "customers are responsible for repaying their loans, and repayment of the capital at the end of term is a contractual requirement".
"Where I think we'll start to move on and actually see people individually recognised is customer loyalty schemes," says Martin.
At Bubba Gump, he recognised a customer: Rae Dawn Chong, an actor who had appeared in 80s hits Commando and The Color Purple.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com