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The phrase 'receive a complaint' is correct and usable in written English.
You can use this phrase in a variety of contexts and situations, such as when discussing customer service issues, customer feedback, or a customer's experience with a company. For example, "The customer service team is trained to receive complaints from customers and address their concerns in a timely manner."
Exact(35)
If you receive a complaint, it must be handled swiftly and efficiently.
Football's world governing body said today it had yet to receive a complaint.
Police stood ready to investigate the matter thoroughly, should they receive a complaint.
"But if there's a general agreement on quotas and we receive a complaint, we'd have to intervene".
We rarely receive a complaint about the bank, a division of HSBC, which started the telebanking revolution in 1989.
The Australian Federal police said that it was aware of the threats but had yet to receive a complaint.
Similar(25)
Depending on the complaint marked on the fax, patients receive a complaint-specific questionnaire.
"But we have not received a complaint".
G4S denies it received a complaint.
An IPCC spokesperson said: "We have received a complaint today".
The Advertising Standards Authority received a complaint about the health claims.
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com