Many believe employee racial differences, and sometimes immigrant status, correspond to unique abilities or evoke desirable reactions from clients or citizens.
Reactions from clients, he said, ranged from " 'Wow, you're really organized' to shocked at the level of detail," Mr. Berkson said while scrolling room by room through photographs of the many apartments he has visited.
While low implementers also used some of these strategies, they expressed a number of concerns about client acceptance including being seen as judgmental, receiving negative reactions from clients and damaging the clinician-client relationship.
Although feed back from the community is not an adequate substitute for professional appreciation of service delivery of staff, reactions from clients on the service they received can help staff in assessing if their services are 'job satisfiers' and motivate them to put more effort in service delivery.
For years, I have traveled to the Soviet Union with high-tech companies and have consistently encountered the same reaction from my clients.
"I have had some reaction from my clients -- 35 victims -- all of them were very, very, angry with this scandalous reaction," said Walter Van Steenbrugge, a lawyer representing some of those abused.
"I have had some reaction from my clients — 35 victims — all of them were very, very angry with this scandalous reaction," said Walter Van Steenbrugge, a lawyer representing some of the abuse victims.
Job recruiters have come to learn that sending out attractive women will get a much better reaction from their clients.
"I've never had a negative reaction from a client," he says of Nicholas.
"We were doing a major transformation piece, and the reaction from the client was critical for making it work," recalled one partner.
