In Las Vegas, the Palms Hotel and Casino is using Klout data to give highly rated guests an upgrade or tickets to Cirque du Soleil.
And those who do get rated by guests to ensure that they continue to have a high-quality experience.
In addition to the hotel's al fresco Marina restaurant and the Michelin-star rated Enoteca, guests have easy access to a nearby stretch of beachside cafes specializing in Mediterranean cuisine.
To protect the guilty, I won't reveal details -- except to say this: for those rates, guests at the Hassler should expect better.
More important, the rates guests paid were 10 percent to 15 percent higher than in May 2009, said John Fox, senior vice president with PKF, a hotel-industry consulting firm.
While 360-degree feedback isn't available yet, EatWith is also adding a feature to enable hosts to rate guests.
"Where we have the program in place, it's the highest-rated guest service function throughout the resort," says Kevin Hammock, vice president of golf for the Ritz-Carlton Hotel Company. Ritz-Carlton Hotel Company
But would the new XL still secretly rate its guests?
CBS gave her the part of a receptionist on a moderately successful network sitcom, though she was not the episode's top-rated guest star and had to accept second billing to Sarah Chalke, a star of "Scrubs" on NBC.
An informal poll of the guests rated the Indian entree, along with America's chopped salad, a summer vegetable medley sprinkled with candied pecans and tarragon dressing, and Germany's dessert, a poppy cake topped with pumpkinseed oil mousse, as the day's favorites.
In a retrospective of the first season in Entertainment Weekly, "Roland" was rated a B+, with guest star Željko Ivanek's portrayal of the eponymous Roland being called " astonishing (and convincing)", and the episode's "excellent death scenes" noted as highlights.
