Well-trained experts might be better able to provide questioners with tailored information or advice of high quality [ 24, 25]; however consulting trained experts may be hampered by restricted access and high costs [ 11, 26].
A free-of-charge, online expert network in the field of OSH can be a useful strategy to provide OSH questioners with applicable, complete and timely information that may help improve safety and health at work.
The firms that provide information are careful to direct questioners to consult their own doctors on new information they obtain, thus avoiding legal liability.
For this purpose, several countries have set up telephonic or online expert services that provide information and advice to OSH questioners [ 1, 4, 5, 16, 31].
One solution to alleviate these difficulties could be to offer questioners free-of-charge, online access to a network of OSH experts who provide tailored, high-quality information.
For once, the questioners rather than the candidates provided the evening's most scary viewing.
Questioners question all expectations.
Although a number of expert services have been shown to result in satisfied questioners [ 4, 36, 37], it is still unknown which factors are associated with questioners' satisfaction and what the impact of the provided information and advice is.
Knowledge about the satisfaction of questioners and the impact of information and advice provided might help to create or redesign health-related expert services.
The information and advice provided by experts in ArboAntwoord may improve questioners' knowledge and understanding, and consequently their work or work functioning.
