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Computers do everything from processing airline tickets to analyzing medical images.
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The number of American travel agencies accredited to write airline tickets by the Airlines Reporting Corporation, a company that handles processing and settlement of airline ticket sales, dropped to 14,052 in 2011, from 18,261 in 2007.
The charge comes amid widespread anger at the chaotic approach by some airlines to processing compensation claims for delays and cancellations.
If you flew on more than one carrier, the airline responsible for processing you claim is usually the one you flew last -- even if another carrier lost the bag.
The International Air Transport Association said Monday it had suspended Iran Air, the Iranian national airline, from the system for processing international ticket payments as a result of strengthened American economic sanctions against Iran.
Now it falls to Mr. Piñera, a former corporate strategist who became a billionaire by making shrewd investments in an airline and a credit card processing company, to use some of those savings to further modernize the country.
Many airlines rely on computerized word processing, spreadsheet and database programs when scheduling flight crews.
My favorite is the airline Passenger Care customer service tool because it's designed to improve the customer experience and let airline employees proactively deal with delays, processing people who volunteer to get bumped and so forth.
The fee was originally $25 on most airlines; it was reasonable and consistent with the cost of processing the paperwork.
The team gets flight information directly from airline Web sites and manages it in their own database for fast processing.
Perhaps there exist some in-house-developed tools for processing and managing high-fare passengers when dealing with such irregular/disruptive events, thus being fed by airlines' own database and therefore not necessarily available for research and public use.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com