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Fig. 5 Ranked problematic usability attributes belonging to content category.
After recognizing subset of problematic usability attributes, evaluation team decides to prioritize each problematic attribute.
The aim of the proposed approach is to classify fully functional and problematic usability features.
Similarly, for other categories, problematic usability attributes are identified and ranked by using the proposed approach.
One subset represents optimal usability attributes that are fully-functional on academic website whereas another subset represents problematic usability attributes.
Due to these reasons, 49.46% of characteristics are considered as problematic usability features that are not functional on the academic websites.
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Also, the usability problematic attributes in rule #1 to #8 and #15 exhibit significant relationships among themselves.
This text-based representation of decision tree can be considered as new knowledge about usability problematic attributes.
The aim of this study is to identify common usability problematic patterns that belong to top-50 academic websites as a whole and then ranking of these identified usability problems is also provided.
The absence of Multi_Language is related with absence of Scope_of_Multi_Language 9 Association rules #1 to #4, #6 to #8, #10 and #15 The multi-language support is identified as one of the usability problematic patterns on academic websites Recommend a multi-language support to ensure the high scope of the multi-language feature on most of the web-pages of websites.
This, however, became problematic during the usability testing.
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