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The bank said it "proactively contacted" regulators to seek guidance on the trades.
It proactively contacted clients in 2005 to suggest ways to avoid a new tax levied on the Swiss savings accounts of EU citizens, a measure brought in through a treaty between Switzerland and the EU to tackle secret offshore accounts.
"The PCC proactively contacted representatives of Mr Gately's family shortly after his death to ensure that they were aware of the PCC's services should they wish to use them".
The documents show for the first time that rather than acting as a passive party to the tax schemes of its clients, HSBC Suisse proactively contacted clients to market techniques that would have effectively sabotaged the tax treaty deal.
Five young American Muslims were arrested in Pakistan for attempting to join a terrorist group after the children's parents and Muslim American community members proactively contacted the FBI and assisted in their investigation (although the five have since protested their innocence).
The bank proactively contacted clients in 2005 to suggest ways to avoid a new tax levied on the Swiss savings accounts of EU citizens, a measure brought in through a treaty between Switzerland and the EU to tackle secret offshore accounts.
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If appropriate, have them put your email on their out-of-office message so that others will proactively contact you about items you need to accomplish for others.
Aviva says its will proactively contact customers whose policies were renewed between 4 April and 5 May and who are in a high-risk flood area to make them aware of Flood Re and the benefits of the scheme.
The latest version of the voluntary code states that banks must proactively contact customers they think may be heading towards problems, based on the information they hold on them.
"By proactively contacting pay option ARM customers and discussing other products with better options for long-term, affordable payments, we hope to prevent customers from reaching a point where they struggle to make their payments," Mr. Frahm said.
RBS, Lloyds and Santander all say their systems can pick up contactless spending after a card is reported stolen, with Santander saying it would proactively contact customers to verify any payments, and Lloyds saying it would automatically refund any payment after a theft.
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CEO of Professional Science Editing for Scientists @ prosciediting.com