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"proactive service" is a correct and usable phrase in written English.
It is used to describe service that is performed with initiative and anticipation, rather than simply in response to requests or problems. For example, "The customer service department at our company has made a commitment to provide proactive service to our customers by staying informed of their needs and taking steps to meet them before the customer even has to ask."
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"But how can these companies offer so many options and still make money as they turn to proactive service?
Instead, the product could already communicate the information, giving the company the ability to provide proactive service.
"By providing a more proactive service, she says, "we are helping people to maintain their independence and keeping them at home longer".
The framework supports proactive service discovery by using context-aware user preference prediction scheme to reduce the latency caused by the service discovery process.
In fact, the Liberian Registry is managed from the United States and has flourished because it provides a proactive service for ship owners, in tandem with the highest, independently verified safety and crew welfare standards.
Progressive sales leaders position reps to help buyer groups navigate this complex purchase process, an approach we call "buyer enablement". Proactive service leaders have turned their attention to improving the experience of their reps at work — which, in turn, benefits customers — rather than simply arming service reps with more and more tools meant to directly improve service.
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HLS Security Operations is responsible for implementing proactive service-based security to HLS in areas such as compliance, encryption, intrusion detection & prevention, HRCI scanning, and security assessment & analysis.
To show the feasibility of the ubiES framework proposed in this paper, a prototype system, context-aware multi-agent system-my optimization (CAMA-myOpt), has been implemented in PDA-based proactive services area such as context-aware comparative shopping.
As each Bevi machine is Internet-connected, the startup can leverage real-time data to provide proactive services and maintenance and gather insightful — and sometimes unexpected — data on beverage choice among demographic groups and across regions to refine its product.
In a hyper-connected economy, the expectation will be for companies to deliver proactive services based on real-time analysis of customer (and device or 'thing') generated data.
World Ocean Observatory provides links and proactive services to aquariums, science centers, educational institutions, governmental and non-governmental organizations, and individuals to build public awareness and a global constituency for the ocean.
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com