"We're not just offering the hardware, the handset, but post-sales support and a whole package of services," Song Limei, deputy general manager of Unicom's personal communication division, said at the launch ceremony.
Post-sales support: Companies can expend significant amount of money providing the exact wrong kind of post-sales support to customers.
The company invested heavily in training, inventory management, and other forms of post-sales support to help dentists get that job done.
Small firms buy and use the technologies from MNCs for which post-sales support is provided.
Customers don't need much pre or post-sales support for such commodity goods, and can generally wait a day or two for home delivery.
Efficient inventory and distribution, managing customer relationships for the long term, competitive pricing, pre and post-sales support for technically complex items: these are the most basic elements of competitive advantage for a retailer that actually wants to stay in business, now but in the past as well.
According to the Aberdeen Group, post-sales training reinforcement results in 20% more sales reps achieving quotas.
Time spent on pre-sales and post-sales activities are both up by 15%.
We illustrate the proposed architecture by applying it to an international post-sales service company that sells electronic products.
Awards are based on aesthetics of design as well as a product's features related to safety, function, value, and even post-sales consumer service.
If you look at design and post-sales service among many other areas that differentiate one company from another, Spanish businesses do very well".
