post sales

USAGE SUMMARY

"post sales" is correct and usable in written English.
You can use it to refer to activities that occur after a sale has been made, such as after-sales customer service. For example, "The company is investing more resources into improving post sales experiences for their customers."

✓ Grammatically correct

News & Media

Science

Human-verified examples from authoritative sources

Exact Expressions

35 human-written examples

Analysts had expected Cisco to post sales of $5.88 billion.

The New York Times

In fact, ever since Aden joined the boycott, Issa's Post sales have skyrocketed.

The New Yorker

By Facebook's own account, some fifteen million of its "users" are bots, which post sales links as status updates.

The New Yorker

Chris Little joined DoubleVerify in a new post, sales director for the Western region, based in San Francisco.

The New York Times

"Under Andy's leadership," she says, "the company is on course to post sales of £2.85m this financial year".

The Guardian

Compaq said it would post sales of $11.2 billion to $11.4 billion, nearly 10percentt below expectations.

The New York Times

Human-verified similar examples from authoritative sources

Similar Expressions

21 human-written examples

However, pursuing a BDA process on 18,000 Amazon customer reviews on two product categories (cameras and tablets) revealed, based on topic modeling analytics, four dimensions for the cameras (emotions; features; post-sales services; events) and five dimensions for the tablets (feedback, gaming, post-sales services, features, and battery/charging).

Journal of Big Data

In America, drugs firms have completed fewer than half of the post-sales studies they have promised the FDA.

The Economist

They want lots of post-sales support.

TechCrunch

In this study, designing a multi-product four-layer post-sales reverse logistics network operated by a 3PL is investigated.

Computers & Operations Research

Even the best-laid plans of pre-sales and post-sales support can go awry.

Forbes

Expert writing Tips

Best practice

In technical contexts, clearly define what "post sales" encompasses for your specific product or service (e.g., installation, training, maintenance).

Common error

Avoid using "post sales" when you mean "sales support". "Post sales" refers to activities after the sale, while "sales support" helps facilitate the sale itself.

Linguistic Context

The phrase "post sales" primarily functions as a noun modifier, often describing services, activities, or support provided after a sale has been completed. As Ludwig AI points out, this includes customer service and support activities. Ludwig examples frequently show it modifying "services" or related terms.

Expression frequency: Common

Frequent in

News & Media

55%

Science

30%

Formal & Business

10%

Less common in

Wiki

5%

Encyclopedias

0%

Social Media

0%

Ludwig's WRAP-UP

"Post sales" is a commonly used noun phrase that describes activities and services that take place after a sale. Ludwig AI confirms that it is correct and frequently used in professional and business contexts, especially concerning customer service and support. The analysis reveals that the phrase is used in professional or formal registers, and alternative phrases like "after-sales service" or "post-purchase support" can provide further clarity. Remember to avoid confusion with "sales support", which relates to activities that help during the sales process, not after it. Using "post sales" effectively means understanding the specific context and ensuring the intended meaning is clear to your audience.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

After-sales service

Focuses on the service provided after a sale, similar to "post sales".

Post-purchase support

Emphasizes the support offered to customers after they have made a purchase, slightly broader than "post sales".

Customer retention strategies

Refers to methods used to keep customers after a sale, a higher-level concept related to "post sales".

Follow-up activities

Highlights the actions taken after a sale to ensure customer satisfaction, less specific than "post sales".

Customer success management

A more strategic approach to ensuring customers achieve their desired outcomes after a sale, broader than "post sales".

Product support

Refers to the technical assistance provided after a sale, narrower than "post sales".

Service delivery

Focuses on the act of providing services after a sale, less specific than "post sales".

Order fulfillment

Relates to the process of completing a sale, different focus compared to "post sales".

Sales support

Concerns assistance provided during the sales process, opposite to "post sales".

Pre-sales activities

Highlights actions taken before a sale, contrasting with "post sales".

FAQs

What is the difference between "post sales" and "after-sales service"?

"Post sales" is a general term referring to activities following a sale. "After-sales service" specifically refers to services provided to customers after they've made a purchase, such as technical support or maintenance.

How can I improve our company's "post sales" processes?

Focus on enhancing customer communication, providing proactive support, and offering valuable resources to help customers maximize their product or service. Soliciting and acting on customer feedback is also key.

What are some key elements of effective "post sales" communication?

Personalization, promptness, clarity, and a focus on customer needs are all crucial. Use channels that your customers prefer, such as email, phone, or chat.

Is "post sales" the same as "customer success"?

While related, they aren't identical. "Post sales" encompasses all activities after a sale, while "customer success" is a more strategic approach focused on ensuring customers achieve their desired outcomes with your product or service.