The impact varies from delivering poor services to the most heartrending outcomes imaginable".
First, passengers need proper compensation for the months of poor services they have endured.
The state telecoms operator, OTE, used to be plagued by strikes and provided notoriously poor services.
Forum recommendations Patients will be given the legal "right to challenge" poor services.
She added: "Rail privatisation has become characterised by poor services, cramped trains and extortionate fares.
Historically, services for the poor have always tended to be poor services.
As Richard Titmuss put it 50 years ago, services that are solely for the poor will inevitably be poor services.
The white paper promises "serious consequences" for managers who run poor services, but gives precious little detail.
About 300,000 people have been displaced and are struggling to cope with water shortages and poor services.
On 14 February, Zuma announced a range of "tough" measures to deal with citizens protesting against poor services.
And his promise to cut taxes in a political agenda dominated by public anger over poor services was foolishly misplaced.
