Sentence examples for poor complaints from inspiring English sources

Poor complaints management not only leads to disgruntled citizens, but also undermines public confidence.

"Banks have been fined for poor complaints handling – your bank rejection does not mean you weren't mis-sold".

The fine, which will be passed to the Treasury, is Ofcom's largest penalty for poor complaints handling in any industry and the regulator's fifth biggest overall.

Providing the public with the chance to discuss a problem or raise an issue directly addresses one of the key issues associated with poor complaints management: the lack of immediate response and feeling of irrelevance to the organisation.

Thomas said the impact of such problems on consumers had been compounded by the usually very slow response, poor complaints-handling and inadequate redress from the offending companies.

The ombudsman also recommended that £5,000 be paid to the family to acknowledge the "failings and provide financial redress" along with £500 for its "poor complaint handling".

But it's been unhappy with their performance — calling out Facebook and Twitter for poor complaint handling earlier this month, when it also proposed the new law that's now been approved by the cabinet.

They discovered "sluggish response times, a poor complaint intake process, and failed conciliation attempts, among other problems".

"Today signals the end of years of poor PPI complaint handling and will trigger a dramatic improvement in the way customers are treated when making complaints," the FSA said as Barclays, HSBC and Royal Bank of Scotland backed away from the legal case orchestrated by the British Bankers Associationn.

The most common complaint was poor memory (sole complaint of 10 men).

Because arousal is often associated with the termination of episodes of obstruction, sleep is of poor quality, and complaints of excessive daytime drowsiness are common.