Personalising the survey and issuing full reminder packs may also contribute to this goal.
All items were written in the second person to personalise the survey and to clarify that respondents were being asked about their personal beliefs regarding their own back.
Postal and telephone surveys were more effective than fax and online surveys, as were mixed mode surveys, first class stamps, shorter surveys, personalised letters, and studies endorsed by reputable professional organisations [ 2].
Additionally, first-class stamps on reply paid envelopes, short surveys, personalised and studies endorsed by professional organisations were more effective.
Videos supported personalised, independent study.
3. Personalised internet survey: mail out of a personally addressed postcard inviting the householder to complete a web-based survey.
Five methods of recruitment were used: 1. Personalised postal survey: mail out of a personally addressed introductory letter, together with the explanatory statement for the study, a greywater survey form and a reply paid envelope.
The survey was personalised for each physician so that the physician's name, area of expertise and affiliation were printed on the cover letter.
Personalised postal surveys were sent to 5,500 householders, generic postal surveys to 4,000 householders, personalised internet postcards to 10,000 householders, generic internet postcards to 7,000 householders, and personalised letters informing householders they would be called for a telephone interview were sent to 2,060 households.
