Kotabe et al. (1998) identifies three types of performance measures as necessary components in any outsourcing performance measurement system: strategic measures; financial measures; and quality measures.
This paper first identifies the roles a performance measurement system can perform.
This paper proposes an intelligent performance measurement system (K-LPMS) for measuring the performance of 3PL providers and their upstream and downstream supply chain partners.
To a manager making unwarranted assumptions about his or her ability to monitor employees, a dysfunctional performance measurement system looks just fine--measures are increasing.
In this study, the performances of aftersales performance providers of an electronics company are measured with a dynamic aftersales performance measurement system.
The comprehensive performance measurement system requires all city departments to set measurable "scorecard" goals for improving the services they deliver-and to report regularly on their progress in meeting them.
The SUddEN ICT approach supports collaborative performance measurement system development.
This case describes the design and implementation of the DC performance measurement system, with particular focus on several specific departments.
As a result, performance measurement system for project execution phase is totally independent of other phases.
Analysis revealed the factors determining the nature of change and shaping the performance measurement system.
This study investigates how the political function of China's performance measurement system affects it technical rationality.
