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He found his perfect foil in Colin (now Lord Marshalll, a British executive who had learnt about customer care in the Avis car-hire business.
It was customer care.
"Everything from customer care to shipping".
Managers now speak constantly of customer care.
Judith Mensinger, director, customer care.
Customer care is straightforward, yet essential.
Lydia, in customer care, is French.
"I've been a perfect customer," she said.
When you dial into "customer care," they care very little.
Service installation and customer care screw-ups show that digital subscriber line (DSL) services, which send high-speed data over telephone lines, aren't the perfect choice either.
I mentioned our customer care.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com