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But history shows that perceived empathy is no requirement for victory.
Besides, as perceived empathy gets better, its effect on satisfaction score becomes more positive.
Previous studies found treatment beliefs and perceived empathy were related to adherence 40 and enablement.
Non-verbal communication had similar effect as that of perceived empathy.
The mean score of the scales was computed for patient enablement, perceived empathy, technical competency and non-communication.
As depicted in table 5, non-verbal communication, perceived empathy, perceived technical competency and the extent to which patient expectation was met were strong predictors of patient satisfaction.
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Results indicated more favorable outcomes for children in the intervention group on aggression and on perceived teacher empathy, and gains on scores on aggression were related to change in perceived teacher empathy.
However, respondents who perceived excellent empathy has an average increase of 0.187 unit in satisfaction score as compared to patients who perceived good empathy (95%CI: -0.030 to 0.404).
For instance, respondents who perceived poor empathy by the provider had an average decrease of 0.319 in their satisfaction score compared to those who perceived good empathy (95%CI: -0558 to -0.079).
Respondents whose perceived poor empathy by the provider had an average drop of 0.389 in their satisfaction score as compared to the patients who perceived good empathy (95%CI: -0.621 to -0.155).
Dimensions of the questionnaire include access to care, whole person care, promotion of self-care and wellness, practitioner communication style, shared decision-making, trust in the practitioner, perceived practitioner empathy, perceived health partnership, and socio-demographic information.
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com