Exact(5)
In 2003, for example, a New York appeals court disallowed a $100 payoff statement fee sought by North Fork Bank.
She also found that some creditors ask for fees, like fax charges and payoff statement fees, that would probably be considered "unreasonable" by the courts.
Others include $145 in something called "demand fees," $137 in overnight delivery fees, fax fees of $50 and payoff statement charges of $60.
Even more frustrating, they could not get anyone from the bank or its law firm on the phone to discuss a workout or get a payoff statement, they said.
Except the initial payoff statement from Barclays featured a number of charges simply listed as "fees" and "expenses," without explanation.
Similar(55)
Borrowers would also receive itemized payoff statements, and "be assured that each and every fee or charge added to their account has been fully disclosed and either permitted by court order or absorbed by Countrywide," the filing said.
Still, he added, "When Wells Fargo services a loan, we make it easy and convenient for customers to access accurate and complete escrow and payoff statements".
Meanwhile, Geoff Walsh, an attorney with the National Consumer Law Center, an advocacy group focused on financial issues, called problems with bank payoff statements quite common.
In April 2007, for example, a payoff demand statement that Countrywide forwarded to Ms. Connor showed accrued interest on her loan totaling $64,105.13.
The development came on Friday amid further fallout in the BBC payoffs controversy, with a statement challenging former director general Mark Thompson's claim that the BBC Trust was fully informed about a £1m severence settlement with a senior executive in 2010 issued by five trustees.
"And every statement we got, the payoff was $179,000 and it never went down.
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