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From projects using radio, mobile technology and social networking to better inform smallholder farmers about what works to health groups sending patients text messages about treatments, data solutions for development are emerging thick and fast.
For example, at OptumRx, we developed a prescription reminder program that sends patients text messages reminding them to renew their prescriptions and daily reminders to take their medications.
Utilising an electronic sphygmomanometer, to obtain home BP readings, patients text their results into a secure server ('Florence') and receive immediate automated feedback regarding any required further actions, based upon the level of the reading.
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Model responses for the therapists were available, but they also had the option to provide their own commentary or supportive feedback on their patients' texts.
By nature of this being a service evaluation, only information that was collected routinely as part of normal service delivery could be examined (that is, patients' texted in BP readings and other responses to automated questions from Florence), patients' medical records were not reviewed and patients and clinical users were not interviewed to gain greater clarity on the issues identified.
They can also use the app to respond privately to patient text messages and view patient information on their wrist.
CareWire (Minneapolis) is a patient engagement solution that utilizes automated patient text messaging to increase billable appointment yield, visualize patient satisfaction in near-real-time, and improve provider performance.
Mobile health (mHealth) interventions such as patient text messaging (short message service or SMS) can deliver frequent prompts and health information to improve adherence [ 10– 16].
A New South Wales aged care worker who predicted the deaths of three elderly dementia patients in text messages to a colleague has been found guilty of their murder and attempted murder.
Dr Franklin and her colleagues devised a system called Sweet Talk, which sends patients personalised text messages reminding them of the treatment goals they have set themselves, and allowing them to send questions to doctors.
Lucent is currently working with clinics to let patients get text reminders when they need to get their medication.
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