patients customer

USAGE SUMMARY

The phrase "patients customer" is not correct in written English.
It seems to be a combination of two separate terms, "patients" and "customer," which should not be used together in this way. An example could be: "The healthcare provider must prioritize the needs of each patient as a valued customer."

⚠ May contain grammatical issues

Science

News & Media

Human-verified examples from authoritative sources

Exact Expressions

2 human-written examples

One solution is for doctors to offer patients customer satisfaction forms, so they don't feel that the only medium to express grievances is a public one.

The New York Times

The work focuses on the improvement of the medical appointment and patients' customer service business processes.

Procedia Computer Science

Human-verified similar examples from authoritative sources

Similar Expressions

56 human-written examples

He treated the people in his life — growers, suppliers, patients, customers — in a considerate fashion.

The New Yorker

Personally, I am passionate about having a positive impact on others through my work, whether for patients, customers, colleagues or the business.

Huffington Post

Over the last generation we have come to see ourselves as customers in virtually all our relationships and interactions: customers of medical care, rather than patients; customers of government rather than citizens; and customers of education rather than students.

Huffington Post

After all, privacy is still the most important thing that patients (customers) care about in the health care industry.

BMC Health Services Research

Conversely, patients (customers) can evaluate the merits of the service provided from the patients' standpoint on technology-based service encounters to decide whether to continue using their service.

BMC Health Services Research

It can be used to manage a set of service entities (i.e. ambulances, service vehicles, taxis), that need to be located such that customer entities (i.e. patients, customers, passengers, etc).

European Journal of Operational Research

This model can efficiently predict the cognition of service quality and patient satisfactions after patients (customers) have experienced the electronic medical record system (EMRS) and online appointment system service.

BMC Health Services Research

In order to understand the quality of health care services provided, it is necessary to assess views from more than one perspective, finding the right balance between the views of patients (customers) and different health care professionals (service providers).

BMC Family Practice

Inside, Chin was hard at work constructing a foot, making final adjustments with a screwdriver as a patient customer who was missing a leg waited for the final modifications.

Vice

Expert writing Tips

Best practice

When discussing healthcare, be precise. Use "patient" to refer to someone receiving medical care, and "customer" when discussing service aspects. Avoid combining them directly as "patients customer".

Common error

Don't blend the terms 'patient' and 'customer' without clear context. While healthcare involves service, the primary relationship is one of care, not commerce. Prefer "patient as customer" or similar constructs for clarity.

Linguistic Context

The phrase "patients customer" attempts to combine the roles of a patient and a customer. As Ludwig AI clarifies, this is not a standard or grammatically correct construction in English.

Expression frequency: Rare

Frequent in

Science

50%

News & Media

50%

Formal & Business

0%

Less common in

Academia

0%

Encyclopedias

0%

Wiki

0%

Ludwig's WRAP-UP

The phrase "patients customer" is flagged by Ludwig AI as grammatically incorrect. While some sources attempt to use it to bridge the gap between healthcare and customer service, clearer alternatives like "patient as customer" or "healthcare consumer" are recommended. The key is to acknowledge the service dimension of healthcare without diminishing the primary focus on patient care. It's vital to be precise with medical terminology to avoid confusion, especially in formal and professional contexts.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

patient as customer

This phrase emphasizes the perspective of a patient being treated as a customer, with a focus on service and satisfaction.

healthcare consumer

This term highlights the economic aspect of healthcare, positioning patients as consumers of medical services.

medical client

Uses client instead of customer to soften the language towards a more professional services setting.

patient-centered service

Focuses on service that prioritizes the patient's needs and preferences.

customer service in healthcare

Emphasizes the application of customer service principles within the healthcare industry.

patient care experience

Highlights the overall experience of a patient receiving care, encompassing both medical and service aspects.

healthcare customer experience

Similar to 'patient care experience', but focuses more on the 'customer' aspect of the experience.

patient satisfaction

Concentrates on the level of satisfaction patients have with the services they receive.

consumer-driven healthcare

Stresses healthcare systems where patients have more choice and control, like customers in a market.

patient relations

Deals with managing the relationship between healthcare providers and patients.

FAQs

Is it correct to refer to a patient as a customer?

While healthcare involves customer service aspects, directly equating a patient to a customer can be misleading. It's more accurate to say a "patient as customer" or use terms like "healthcare consumer" when discussing the service dimension.

What are some alternatives to "patients customer"?

Instead of "patients customer", consider phrases like "patient as customer", "healthcare consumer", or discussing "customer service in healthcare" to convey the intended meaning more clearly.

How does the role of a patient differ from that of a customer in a healthcare setting?

A patient seeks medical care with an emphasis on health and well-being, while a customer focuses on purchasing goods or services. In healthcare, while service is important, the primary focus is on the patient's health needs, making the relationship distinct from a typical customer-vendor interaction.

Why is the phrase "patients customer" often considered grammatically incorrect?

The phrase "patients customer" is not standard English because it awkwardly combines two nouns without a clear relationship. It's better to use phrases that explicitly define the relationship, such as "the patient as a customer".